Igniter refund policy

Looking for information on how to cancel your free trial or membership purchase? You can read about that here

A refund may be requested if the following conditions are met:

  • There were 0 downloads after the purchase was made. Any downloads on the account since the membership purchase date would negate a refund.

  • The refund request is made within one month of the membership charge.

To request a refund, you can contact our Customer Care team at info@ignitermedia.com. Or, you can call us at 1-866-340-1826.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.