What is the Igniter refund policy?

Looking for information on how to cancel your free trial or membership purchase? You can read about that here. 

A refund may be requested if the following conditions are met:

• There were 0 downloads after the purchase was made. Any downloads on the account since the membership purchase date would negate a refund.
  
  
• The refund request is made within one month of the membership charge. 

To request a refund, you can contact our Customer Care team at [e-mail]. Or, you can call us at 1-866-340-1826.