IGNITER SUPPORT

No Mini Movie Audio

Users may occasionally run into an issue where after a mini movie has been downloaded, the audio does not play. 
 
Occasionally the audio will get corrupted if the file is opened in Windows Media Player.
 
You will have to delete the file from your computer, re-download it, and open it in Quicktime FIRST. Then it should open in Windows Media Player without audio issues.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.